More resources from SP Library.
Introducing Quantitative Methods by
This exciting new core textbook offers a clear and practical introduction to quantitative methods, taking a project-based approach. The author's extensive knowledge and straightforward writing style ensure that students are steered through the process step-by-step, from developing research questions and preparing data for analysis, to explaining how to present data in appropriate formats, avoid bias, and write up results and reports. Featuring a comprehensive pedagogical framework and companion website, readers are encouraged to follow practice analyses as they go, with examples given in both SPSS and Excel, and templates are provided for students' own research. In addition to covering the research project, chapters also cover the essential mathematical and statistical analyses that are a logical consequence of posing a quantitative research methods question. This is the perfect text for all social science students studying introductory modules on quantitative methods, research methods or statistics at undergraduate or postgraduate level. It also functions as an effective guide for undergraduate and postgraduate students faced with an independent research project.
Culturally Competent Engagement by
This book encourages mindfulness as a tool for personal growth and for intentional action for the purpose of social change. Learning exercises focus on: examining privilege, oppression, and difference; intersectional identity mapping; historical racism against marginalized groups; social dominance theory; sociological mindfulness; cultural humility; appreciative inquiry; and more. Culturally Competent Engagement: A Mindful Approach embraces a fresh approach to cultivating self, other, and systems awareness for a linguistically rich and culturally diverse world. The confluence of people and cultures requires habits of mind, dispositions, skills, and values that promote diversity affirmation while simultaneously honoring one's own cultural integrity and limitations. The benefits of being culturally competent are numerous and include healthy, holistic relationships and connection with people across differences. This book provides conceptual context for tried and true learning exercises that promote deeper self-understanding, ways to connect with people who are culturally different, and an understanding of the systems (socio-cultural, economic, political, and environmental) that circumscribe our lives. Written for organizational leaders, university instructors, students, and practitioners, this book includes typical approaches to enhancing culturally competent engagement, yet has several special features that differentiate it from approaches in other books and articles on the topic. Typical approaches to developing cultural competence focus on acquisition of communicative skills, behaviors, and dispositions needed to effectively navigate cross-cultural relationships and function effectively in multicultural environments. We include and build on these approaches by adding a layer of critical and complex systems understanding as a necessary foundation for effective cross-cultural engagement. The Self-Other-Systems approach challenges readers via concrete learning exercises that nudge one along the life-long path of culturally competent engagement. Perhaps the most unique feature of this book is the explicit and implicit mindful approach. A total of eleven learning exercises are offered, foregrounded by theory and completed with reflection questions or activities. All learning exercises encourage mindfulness, or awareness of oneself in the present moment, awareness of others, and awareness of broader contexts and forces at work in multicultural contexts. In specific, three learning exercises are meditations that can be read or listened to via free download from the book's website.
HBR Guide to Work-Life Balance by
Stop running on empty. Every day you juggle the many components that fill your life. Between work and family commitments, volunteer work, hobbies, and managing your physical and mental health, it's easy to feel overwhelmed and that you're letting someone down or neglecting some aspect of your life. But you can find ways to honor all of your commitments without collapsing. The HBR Guide to Work-Life Balance will help you: Evaluate and adjust your priorities Manage expectations Set and spend your time budget Make plans--and backup plans Understand how to make trade-offs Prioritize self-care Discover what works for you
eBooks/Books- Communication
[E-Book] Communicating Effectively in the Workforce by
If you do not understand how communication works, then you may become perplexed and frustrated by interactions in the workplace. However, if you understand how communication works, then you have a good chance of diagnosing and fixing communication problems. Best of all, you can influence and motivate your employees, make better decisions, negotiate more effectively, build better work teams, and accomplish business objectives. This book discusses the various forms of communication.
Communication for business and the professions : strategies and skills by
This text has been written for students studying in Australia who are seeking to enhance their communication skills and opportunities for employment and career progression within businesses, organisations and the professions. Easy to understand - The text has a plain-English writing style and is supported by a consistent and accessible design, case studies and practice questions. This helps students to understand communication principles and apply them in their interpersonal and professional interactions. Updated - The 7th edition has been updated to reflect feedback from considerable engagement with our customers and curriculum expectations. Contemporary - The text includes real-life current examples, case studies, a focus on group-work in assessment and details modern trends in the industry
Can You Hear Me? by
A Washington Post Bestseller Your manual for remote and virtual work Communicating virtually is cool, useful, and now even more ubiquitous and necessary than ever. But we're often reminded that the quality of human connection we experience in many forms of virtual communication is awful. We've all felt disconnected in a video conference, frustrated that we're not getting through on the phone, upset when our email is badly misinterpreted, or anxious that we're being misunderstood. How can we fix this? In this powerful, practical book, communication expert Nick Morgan outlines five big problems with communication in the virtual world—lack of feedback, lack of empathy, lack of control, lack of emotion, and lack of connection and commitment—and shows how to overcome them as we shift to working remotely more and more. Morgan argues that while virtual communication will never be as rich or intuitive as a face-to-face meeting, recent research suggests that we need to learn is to consciously deliver a whole set of cues, both verbal and nonverbal, that we used to deliver unconsciously in the pre-virtual era. He guides us through this important process, providing rules for virtual feedback, an empathy assessment and virtual temperature check, tips for creating trust in a virtual context, and advice for specific digital channels such as email and text, the conference call, Skype, and more. Whether you're an entrepreneur, an independent professional, or a manager in an organization that has more than one office or customers who aren't nearby, Can You Hear Me? is your essential communications manual for twenty-first-century work.
[E-book] Connecting through leadership : the promise of precise and effective communication in schools by
"In Connecting Through Leadership: The Promise of Precise and Effective Communication in Schools, author Jasmine K. Kullar states that because they communicate nonstop from the moment the school day begins until it ends, educational leaders must know how to communicate effectively.
eBooks/Books- Self-Awareness
[E-Book] Bouncing Back from Rejection by
Go beyond your fear of rejection to develop confidence, compassionate self-awareness, and resilience! Do you have a fear of rejection? If so, you aren't alone. But if you have difficulty bouncing back after rejection, experience intense pain as a result, or if the fear of rejection is so crippling that it interferes with your everyday life, it's time to make a change. This groundbreaking guide can help. With this book, you'll learn why you fear rejection by gaining an understanding of your unique attachment style. Secure attachment is defined as a feeling of being protected and well-cared for. People who experience secure attachment as young children are more likely to be happy, healthy, and resilient adults. On the other hand, insecurely attached people are less likely to cope well with rejection, and may have trouble "bouncing back" after difficult experiences. Once you understand how your attachment style has informed your fears, you can begin the work needed to overcome them! Using the theory of attachment, and the five domains of awareness: Sensations, Thoughts, Emotions, Actions, and Mentalizing (STEAM), you'll learn to relate to yourself and to others in more positive ways, even when difficult situations arise. So, whether you experience rejection in a romantic relationship, at work, or with friends, you'll have the resilience needed to recover quickly and focus on what makes you special and unique. This isn't a book that promises to protect you from future rejection. Unfortunately, rejection happens to everyone and is a normal part of life. But you will learn skills to handle this rejection and come to see it as less scary. With this view, you'll gain confidence, self-awareness, and the resilience needed to bounce back, even when life throws you a curveball.
The Mindfulness Journal by
This book helps the reader take a step back and look at the many reasons a more mindful life is worth the effort, including physical and mental benefits, greater focus, tolerance, self-control, emotional intelligence and a boost to the immune system. The Mindfulness Journal helps getting started on the path to being more mindful, starting with things that are derailing someone's best intentions from a cluttered house to being overwhelmed with negative emotions. This book also provides journaling prompts that assist in the journey to self-discovery and mindfulness.
eBooks/Books- Diversity
Managing Diversity by
Winner of the George R. Terry Book Award from Academy of Management and the Outstanding Academic Title Award from CHOICE Magazine Successful management of our increasingly diverse workforce is one of the most important challenges facing organizations today. In the Fourth Edition of her award-winning text, Managing Diversity, author Michàlle E. Mor Barak argues that inclusion is the key to unleashing the potential embedded in a multicultural workforce. This thoroughly updated new edition includes the latest research, statistics, policy, and case examples. A new chapter on inclusive leadership explores the diversity paradox and unpacks how leaders can leverage diversity to increase innovation and creativity for competitive advantage. A new chapter devoted to "Practical Steps for Creating an Inclusive Workplace" presents a four-stage intervention and implementation model with accompanying scales that can been used to assess inclusion in the workplace, making this the most practical edition ever.
Bridge the Culture Gaps by
The essential guide for working in diverse teams and across cultures today. This practical self-help guide will optimize the performance of individuals and teams working in an intercultural environment. By increasing awareness of the nature and impact of diversity in the workplace and national cultural differences, it demonstrates how to use the power of difference to achieve positive results for all. Learn how to mitigate unconscious bias to create inclusive organizations and how to use key cultural dimensions to communicate and cooperate in intercultural teams. Addressing the unique challenges of influencing across cultures and managing international transformation projects, this is an indispensable toolkit for a key competence in business. Leading interculturalist Robert Gibson challenges conventional ideas and makes new connections between culture, diversity and neuroscience in this modern guide for anyone working virtually or together in a diverse team or international business. Use these simple and proven approaches for better communication, collaboration, leadership and decision making in today's globalised workplace.
[E-book] Using Narratives and Storytelling to Promote Cultural Diversity on College Campuses by
Stories offer opportunities for listeners to merge the storyteller's experiences with their own, resulting in connections that can turn into life-changing experiences. As listeners and storytellers, it is imperative that we look more closely at the stories and narratives that shape our lives. Using Narratives and Storytelling to Promote Cultural Diversity on College Campuses is an essential research publication that offers a framework for identifying culture-based narratives. The book follows five college students through a vast array of divergent experiences and provides a comprehensive dialogue about diversity through personal narratives of college faculty, students, staff, and administrators. Highlighting a range of topics including microaggressions, ethnicity, and psychosocial development, this book is ideal for academicians, practitioners, psychologists, sociologists, education professionals, counselors, social work educators, researchers, and students.
eBooks/Books- Collaboration
Co-Create by
In our hyperconnected--and hypercompetitive--economy, it's not enough to just "listen" to your customers anymore. Consumer expectations in pretty much every area of life have soared, thanks to disruptive new technologies and ever-increasing choice. Upstarts such as Warby Parker in retail and Stripe in payments, as well as the resurgence of innovative veterans like IBM (in cognitive computing) and Toyota (in fuel cell technology), offer not only peak experiences, but the ability to adjust those experiences in real time, as our preferences change. So leading companies are collaborating with their customers at every stage of new product and service development, not only to ensure that users are happy with the outcome (and tell all their friends), but that they continue to create value by adding personal data, sharing feedback, and suggesting improvements. The resulting community of users provides a rich trove of data and insight for the company, is naturally more invested in its future, and is less likely to leave it for a competitor. Business relationship expert David Nour shows how to effectively execute this co-creation, nourish your own user community, and ensure that your next offering is exactly what your customers were waiting for.
Visual Thinking by
Visual thinking and drawing are both becoming increasingly important in today's business settings. A picture really can tell a thousand words. Visualization is a crucial part of the journey for companies seeking to boost enterprise agility, break down silos and increase employee and customer engage�ment. Visualizing thought processes can help break down complex problems. It empowers teams and staff to build on one another's ideas, fosters collaboration, jump-starts co-creation and boosts innovation. This book will help brush aside misconcepti�ons that may have prevented you using these techniques in your workplace. You don't need Van Gogh's artistic talent or Einstein's intelli�gence to harness the power of visual thinking and make your company more successful. With the right mindset and the simple skills this book provides you the skills to develop your own signature and style and start gene�rating change by integrating visual communi�cation into your business setting.
[E-Book] In Great Company: How to Spark Peak Performance by Creating an Emotionally Connected Workplace by
The surefire way to boost business growth and team effectiveness: Make sure employees are emotionally connected to the company. Everything else will fall in place. In Great Company presents a practical new approach to ensure that employees love their workplace and perform at their highest levels. These proven strategies forge a lasting emotional connection, create psychological safety and increase employee effort exponentially. The author's simple, scalable, research-based advice is built on five elements that deliver a strong sense of belonging: *Collaboration: New rule-setting and structure to create sustained connection *Values Alignment: Simple practices for honesty, integrity, and ethics *Respect: Using respect as a currency to drive engagement and high performance *Positivity: Fostering innovation, a clear vision for the future and passion to drive connectivity and results *Achievement: Focusing on the most critical results and eliminating minutia You get all the tools you need to bridge the engagement divide and ensure your staff works together to drive profits and grow business.
[E-Book] Leading Without Authority by
The #1 New York Times bestselling author of Never Eat Alone redefines collaboration with a radical new workplace operating system in which leadership no longer demands an office, an official title, or even a physical workplace. "An actionable methodology for any team to thrive during the decade of exponential change ahead."--Peter H. Diamandis, founder of XPRIZE and Singularity University, bestselling co-author of Abundance, Bold, and The Future Is Faster Than You Think In times of stress, we have a choice: we can retreat further into our isolated silos, or we can commit to "going higher together." When external pressures are mounting, and employees are working from far-flung locations across the globe, says bestselling author Keith Ferrazzi, we can no longer afford to waste time navigating the complex chains of command or bureaucratic bottlenecks present in most companies. But when we choose the bold new methodology of co-elevation as our operating model, we unlock the potential to boost productivity, deepen commitment and engagement, and create a level of trust, mutual accountability, and purpose that exceeds what could have been accomplished under the status quo. And you don't need any formal authority to do it. You simply have to marshal a commitment to a shared mission and care about the success and development of others as much as you care about your own. Regardless of your title, position, or where or how you work, the ability to lead without authority is an essential workplace competency. Here, Ferrazzi draws on over a decade of research and over thirty years helping CEOs and senior leaders drive innovation and build high-performing teams to show how we can all turn our colleagues and partners into teammates and truly reboot the way we work together.
[E-book] Collaboration for Impact : Lessons from the Field by
Collaboration is often seen as a palliative for the many wicked problems challenging our communities. These problems affect some of the most vulnerable and unempowered people in our community.
[E-book] Dynamic Lines of Collaboration by
This book focuses on the systematic modeling of complex situations characterized by escalating disruptions, and on cycles of dynamic collaboration for the best handling of disruptions. What can we do about disruptive events and their cascading effects? Thanks to the evolution of intelligent technologies for interaction, communication, sharing, and collaboration, cyberspace is a rapidly expanding world. Our systems of machines, software services, and human organizations have become increasingly interdependent, in other words - networked. As a result, disruptions that initially affect only a small part of any network tend to escalate. At the same time, cyber solutions can support first responders and emergency handlers, enhancing their responsiveness and ability to collaborate with one another in controlling disruptions and preventing their escalation. In this book, we are chiefly interested in how effectively these collaborations can be supported and how we canfurther optimize such support. Solution guidelines for optimizing collaborations are illustrated with examples in various application domains: agricultural robotics, civil cyber-physical infrastructure, visual analytics, manufacturing automation, and supply chains. Open-source simulation tools are also provided to supplement the main content.
eBooks/Books- Knowledge Sharing
Digital rebirth : How smart companies recreate themselves in the digital era by
Digital Rebirth transcends digital transformation. It involves a revolutionary reinventing of the purpose, nature and processes of a company, with accompanying digital business and technological platforms. This book presents a clear framework for practical digital rebirth of companies, contrasting it to prevalent "digital transformation" approaches. Aimed at large and medium-sized companies, as well as their subcontractors and service providers, but also at budding entrepreneurs, it should be read and used by company boards, executives, managers, startup leaders and business consultants.. - In every section of the book you will find proven concepts of Digital Rebirth, digital reinvention, collaborative digital practices, combinatorial technologies, digital platforms, digital ecosystems and pointers how to move from obsolete mindsets and left-over baggage to reinvented digitalization minds and processes. - It shows clearly how some major companies have digitally rebirthed themselves - or are in the process of it - to be or to become a leading player in the digital economy. - Company (and industry) illustrations are accompanied by descriptions of Digital Rebirth approaches, methodologies and practical tools. - The book's content is ideal for use in company workshops and executive sessions, as well as business leadership mindset sessions, and has been validated in such activities by the authors, including boards of highly renowned companies on all continents. - At the end of the book, the unique approach of Digital Rebirth is condensed into a framework of five digital drivers, to assist in the right activities for purposeful and successful company rebirth. The concept of Digital Rebirth shows clearly that, in the light of recent developments like Internet of Things, Artificial Intelligence, Industry 4.0 and Cloud-based Services, well-established traditional industry and competitive models are not any longer satisfactory to understanding and dealing with digital realities.
Managing Knowledge in Project Environments by
Managing Knowledge in Project Environmentsillustrates how knowledge management (KM) contributes to successful project work. KM is widely practised in project environments, but managers don't always recognise the knowledge aspects of their work and tend to treat KM as a series of specific activities rather than a way of making project work produce better outcomes in different contexts. To overcome this challenge, the authors present KM as an integral part of project work and explain it using principles: KM fundamentals that apply anywhere. A series of context factors provides readers with a framework for understanding and thinking about what KM means for their context: their goals, their projects, their organisations and their working environments. Hidden KM is exposed, myths are debunked and practical guidance explains how to build KM into projects and portfolios. The approach is consistent with current guidance including the BS ISO management systems standard for KM and the seventh edition of APM's 'Body of knowledge'. The aim is to help project professionals, sponsors, PMO members and others who can make a difference manage knowledge more effectively in project environments. Managing Knowledge in Project Environments offers everyone involved in project work a definitive short guide to the subject. tems standard for KM and the seventh edition of APM's 'Body of knowledge'. The aim is to help project professionals, sponsors, PMO members and others who can make a difference manage knowledge more effectively in project environments. Managing Knowledge in Project Environments offers everyone involved in project work a definitive short guide to the subject.
The Unicorn Project by
The Phoenix Project wowed over a half-million readers. Now comes The Unicorn Project "The Unicorn Project is amazing, and I loved it 100 times more than The Phoenix Project..."--FERNANDO CORNAGO, Senior Director Platform Engineering, Adidas "Gene Kim does a masterful job of showing how ... the efforts of many create lasting business advantages for all."--DR. STEVEN SPEAR, author of The High-Velocity Edge, Sr. Lecturer at MIT, and principal of HVE LLC. "The Unicorn Project is so clever, so good, so crazy enlightening "--CORNELIA DAVIS, Vice President Of Technology at Pivotal Software, Inc., Author of Cloud Native Patterns This highly anticipated follow-up to the bestselling title The Phoenix Project takes another look at Parts Unlimited, this time from the perspective of software development. In The Unicorn Project, we follow Maxine, a senior lead developer and architect, as she is exiled to the Phoenix Project, to the horror of her friends and colleagues, as punishment for contributing to a payroll outage. She tries to survive in what feels like a heartless and uncaring bureaucracy and to work within a system where no one can get anything done without endless committees, paperwork, and approvals. One day, she is approached by a ragtag bunch of misfits who say they want to overthrow the existing order, to liberate developers, to bring joy back to technology work, and to enable the business to win in a time of digital disruption. To her surprise, she finds herself drawn ever further into this movement, eventually becoming one of the leaders of the Rebellion, which puts her in the crosshairs of some familiar and very dangerous enemies. The Age of Software is here, and another mass extinction event looms--this is a story about rebel developers and business leaders working together, racing against time to innovate, survive, and thrive in a time of unprecedented uncertainty...and opportunity. "The Unicorn Project provides insanely useful insights on how to improve your technology business."--DOMINICA DEGRANDIS, author of Making Work Visible and Director of Digital Transformation at Tasktop ------ "My goal in writing The Unicorn Project was to explore and reveal the necessary but invisible structures required to make developers (and all engineers) productive, and reveal the devastating effects of technical debt and complexity. I hope this book can create common ground for technology and business leaders to leave the past behind, and co-create a better future together."--Gene Kim, November 2019
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