Service Standards
The Library is committed to serving our customers. We aim to provide fast and efficient services in a professional manner.
The following are our service standards:
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Email Reply within 3 working days |
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Phone Picked up within 30 seconds |
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Counter Attended to within 10 minutes |
Note: Saturday is not counted as one working day.
We value your comments
Give us your suggestions or feedback on how we may improve our services via this online Feedback Form.
